Krili Insurance
Every rental on Krili is protected by our comprehensive insurance policy. Rent with confidence knowing you're covered.
100%
Rentals Covered
24h
Claim Response
50K+
Max Coverage (Dh)
98%
Claims Approved
What's Covered
Covers accidental damage during the rental period, including drops, spills, and accidents.
Full protection if the item is stolen while in the renter's possession.
Covers third-party damages caused by the rented item.
Round-the-clock claims support with our dedicated insurance team.
Coverage by Category
Document the Issue
Take photos of any damage immediately
Report Online
Submit a claim through your rental history
Review Process
Our team reviews within 24-48 hours
Get Reimbursed
Receive payment within 3-5 business days
Frequently Asked Questions
Krili Insurance covers accidental damage, theft, and liability for items rented through our platform. Coverage begins when the renter picks up the item and ends when it's returned.
To file a claim, go to your rental history, select the affected rental, and click 'File Insurance Claim'. Provide photos and a description of the damage or incident. Our team will review within 24-48 hours.
The deductible varies by item category, typically ranging from 100-500 Dh. Higher-value items may have higher deductibles. The exact amount is shown before confirming each rental.
Normal wear and tear, pre-existing damage, intentional damage, and items used outside agreed terms are not covered. Cosmetic damage that doesn't affect functionality may have limited coverage.
Most claims are processed within 3-5 business days. Complex cases may take up to 10 business days. You'll receive email updates throughout the process.
- • Normal wear and tear
- • Pre-existing damage or defects
- • Intentional damage or misuse
- • Use outside agreed rental terms
- • Items not returned on time (late fees apply)
- • Consumables and disposable items
Need Help with Insurance?
Our insurance support team is available 24/7 to assist you.
